At GreenCard, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal and financial information when you use our website, mobile app, or related services.

By using GreenCard, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with safe and efficient financial services:

a. 

Personal Information

When you register or verify your account, we may collect:

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Residential Address
• Identification Documents (e.g., NIN, BVN, Passport, or Driver’s License)

b. 

Financial Information

• Bank account details (for deposits and withdrawals)
• Transaction history (amounts sent, received, or converted)
• Card information (for your virtual dollar card creation and usage)

c. 

Device and Technical Information

• IP address, browser type, and operating system
• Login timestamps and activity logs
• Cookies and usage data (for analytics and fraud prevention)

2. How We Use Your Information

Your data helps us make GreenCard secure, reliable, and personalized. We use it for:

1. Account creation and management
2. Transaction processing — to send, receive, and convert money
3. Virtual card issuance and management
4. Identity verification (KYC/AML compliance)
5. Fraud detection and risk management
6. Customer support and service improvement
7. Regulatory reporting where required by law
8. Marketing communication (only with your consent)

3. Data Protection and Security

We take your data security seriously.

GreenCard uses advanced encryption, firewalls, and multi-layer security systems to protect your personal and financial data.

• All sensitive information (such as card or bank details) is transmitted via SSL (Secure Socket Layer).
• Access to data is restricted to authorized personnel only.
• We continuously monitor transactions to detect and prevent unauthorized activity.

However, while we take all precautions, no online system is 100% secure. You agree to use GreenCard at your own discretion and to safeguard your login details.

4. Sharing of Information

We respect your privacy — your data is never sold or rented.

We may only share information in the following cases:

• With trusted partners or payment processors necessary to complete transactions.
• With law enforcement or regulators if required by law.
• With service providers (e.g., fraud prevention, KYC verification) under confidentiality agreements.

All partners are strictly bound by data protection obligations.

5. Your Rights

Under GDPR and NDPR, you have full control over your data. You may:

• Request access to your personal data.
• Request correction or update of inaccurate data.
• Request deletion (“right to be forgotten”), subject to compliance obligations.
• Withdraw consent for non-essential processing (e.g., marketing).
• Request data portability in a readable format.

To exercise these rights, contact privacy@greencard.com.ng.

6. Cookies Policy

GreenCard uses cookies to improve your browsing experience.

Cookies help us remember your preferences, analyze traffic, and secure your account.

You can disable cookies in your browser settings, but some features may not work properly as a result.

7. Data Retention

We retain your information only as long as necessary to:

• Fulfill transactions,
• Comply with legal, regulatory, and accounting obligations,
• Resolve disputes or detect fraud.

Once your data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links

Our website or app may contain links to third-party services (e.g., merchants or payment gateways).

GreenCard is not responsible for the privacy practices or content of those external websites. We recommend reviewing their policies before use.

9. Children’s Privacy

GreenCard services are intended for users 18 years and above.

We do not knowingly collect information from minors. If a child’s data is discovered, it will be promptly deleted.

10. Changes to This Policy

GreenCard may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

When updates occur, we’ll notify you via email or an in-app message.

Continued use of our services after changes means you accept the updated Privacy Policy.

11. Contact Information

For questions, complaints, or privacy requests, please contact:

📧 privacy@greencard.com.ng

🌐 www.greencard.website

12. Final Note

By using GreenCard, you consent to the collection and processing of your data as described in this Privacy Policy. We are committed to protecting your privacy and ensuring your experience with us remains safe, transparent, and trustworthy. 💚